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Public Sector Services

Rugged Solutions for the Public Sector

At Rugged PC Store, we understand that public sector organizations face demanding environments where reliable technology is crucial. From emergency response teams to public transportation and government agencies, our rugged devices are built to withstand extreme conditions while delivering top-tier performance. Our rugged laptops, tablets, and handhelds are designed for the toughest jobs, ensuring your teams stay connected, productive, and efficient in the field. Discover how our durable technology can support your mission and keep your operations running smoothly, no matter the challenge.

Enhance the efficiency of your mobile workforce with a Panasonic Public Sector Service Package.
Specifically designed for the unique requirements of your government agency, the service packages offer you: 

 

  • Competitive Pricing 

  • Enhanced Technology  

  • Increased Availability 

  • Premier Service  

  • Device Deployment 

  • Engineering Support 

  • Optimized Configuration  

  • Software Management  

  • Lifecycle Services

Comprehensive Service from Deployment to End-of-Life

By purchasing a TOUGHBOOK® with the Public Sector Service Package, you gain access to Panasonic Connect’s premier services covering everything from deployment to end-of-life. Our deployment services ensure your TOUGHBOOK mobile devices arrive ready to work, with image validation, third-party accessory integration, asset tagging, and detailed deployment reports tailored to your needs.

Customization for Your Organization

We offer customized BIOS settings, including security configurations and the option to display your agency’s name on the splash screen, ensuring your devices are uniquely suited to your organization’s needs.

Ongoing Support and Regular Reviews

Our field engineering team provides regular service reviews, analyzes trends, and offers consultation on any changes affecting your devices. With a copy of your system image kept on file, we can quickly resolve issues in the field, ensuring smooth operations.

Fast and Secure Repairs

In the event of hardware failure, your current system image is pre-loaded on replacement hard drives before delivery. Major repairs or full device replacements are provided at no extra cost, minimizing disruptions. For added security, you retain the hard drive during replacements, protecting sensitive data and simplifying the support process.

End-of-Life Asset Management

When your TOUGHBOOKs reach the end of their lifecycle, we assist with asset pick-up, recycling, disposal, or value recovery, ensuring a smooth transition and responsible device management.

*This is all included with your Panasonic Public Sector Service Package.

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