Frequently Asked Questions
Can I use the Toughbook G2 as a laptop?
Yes, with the optional keyboard attachment, the Toughbook G2 transforms into a full-function laptop.
How do I clean and maintain the Toughbook G2?
Use a soft, damp cloth to wipe down the exterior.
Avoid using harsh chemicals on the touchscreen.
Ensure all port covers are securely closed to maintain waterproofing.
How do I update or upgrade the Toughbook G2?
You can update the OS through standard Windows Update processes. For hardware upgrades like RAM or SSD, consult Panasonic’s authorized service providers to ensure compatibility.
What accessories are available for the Toughbook G2?
Vehicle docks
Desktop docks
Additional batteries
Keyboard attachments
Protective carrying cases
Stylus pens
Does the Toughbook G2 come with pre-installed software?
Yes, it comes with Panasonic utilities for device management and optional tools for barcode reading, GPS, and security customization.
Is the Toughbook G2 compatible with vehicle docks?
Yes, the Toughbook G2 is backward compatible with most Toughbook G1 and 20 vehicle docking stations, making it easy to integrate into existing workflows.
Can the Toughbook G2 withstand extreme temperatures?
Yes, the Toughbook G2 operates in temperatures ranging from -20°C to 60°C (-4°F to 140°F), making it ideal for extreme environments.
What ports and connectivity options are available?
USB-A and USB-C ports
HDMI
Optional Ethernet port
Wi-Fi 6
Bluetooth 5.1
Optional GPS and RFID
Can the Toughbook G2 connect to 5G networks?
Yes, the Toughbook G2 supports optional 5G and 4G LTE connectivity for mobile data.
What is the battery life of the Toughbook G2?
It provides up to 18.5 hours of battery life on a single charge. For extended usage, the device supports hot-swappable batteries, allowing continuous operation.
What customization options are available?
The Toughbook G2 offers modular expansion packs called xPAKs, allowing users to add features like:
Serial ports
Barcode readers
Smart card readers
Thermal cameras
Does the Toughbook G2 support touchscreen and stylus input?
Yes, the Toughbook G2 features a 10.1-inch WUXGA touchscreen with glove-touch capability and supports both pen (stylus) and touch input.