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Frequently Asked Questions
Does it come with a stylus pen and tether?
Yes, the touchscreen model comes standard with both of these, as well as a stylus holder.
How many SIM slots does it have?
Two slots for maximum flexibility. One physical NanoSIM (4FF) and one eSIM.
What functionality does the Thunderbolt™ 4 USB-C port on TOUGHBOOK 55 support?
The port can be used for fast 40 Gbps data transfer (8x faster than the USB-C port on mk1), connecting to monitors and peripherals, charging cell phones, and even charging the PC itself with Power Delivery.
Can I use my old docks?
Yes, the TOUGHBOOK 55 is 100% backwards compatible with TOUGHBOOK 54 desktop dock and vehicle docks from Gamber-Johnson and Havis. Just drop your new TOUGHBOOK 55 into one of the old docks and save the hassle and cost of replacing your old docks!
Can I reuse my old AC adapters from the TOUGHBOOK 54 and TOUGHBOOK 31?
Yes.
What is the TOUGHBOOK 40?
The TOUGHBOOK 40 is a fully rugged 14” laptop. It is engineered to meet the demands of the extraordinary even in rugged environments.
Can I detach the screen?
No, the TOUGHBOOK 40 is a laptop (sometimes referred to as a clamshell). If you are looking for a 2-in-1 detachable device, Panasonic offers the TOUGHBOOK 33 (12” fully rugged PC) and TOUGHBOOK G2 (10.1” fully rugged PC).
What modular areas on the TOUGHBOOK 40 are user-replaceable?
There are eight modular areas. The memory (RAM), storage (SSD), battery, and even the keyboard are user-replaceable. The storage drive has a quick-release latch for easy and fast removal. Additionally, there are four other expansion areas that can accommodate optical drives, authentication readers, additional I/O, batteries, a second storage drive, and a barcode reader.
What is the difference between “expansion areas,” “expansion pack,” and “xPAK’s”?
The expansion areas are the four modular areas on the TOUGHBOOK 40. The expansion packs (or xPAK’s for short) are the accessories that fit into one of the three expansion areas.
Can I buy an expansion pack (xPAK) post-purchase, or do I have to buy it at the time of purchase of the laptop?
The xPAK’s can be purchased as accessories (at purchase or post-purchase) and are user-replaceable.
How complicated is it to remove an xPAK? Do I need special training?
Panasonic designed the xPAK’s to be easily inserted and removed. On the TOUGHBOOK 40, most areas just require a screwdriver and a handful of screws, and some areas are even toolless, just using a slide lever. All areas were designed to be very simple and straightforward and user-replaceable.
I don’t want my users to be able to remove the xPAK’s and SSD. Can I lock them down?
Yes, Panasonic designed the xPAK’s as well as the main SSD so that if an IT department wants to, they can be locked down by simply inserting a screw. Panasonic offers a SKU (FZ-VSW401U) with a bag of 14 interchangeable screws (a mix of silver and black) that can be used to lock down the various expansion areas as well as replacements for the screws from the keyboard, memory, and xPAK’s.
