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Frequently Asked Questions

Is the Toughbook G2 waterproof and dustproof?

Yes, it has an IP65 rating, meaning it is resistant to water jets and fully protected against dust ingress. It’s also MIL-STD-810H and MIL-STD-461G certified for ruggedness.

What operating system does the Toughbook G2 use?

The Toughbook G2 runs Windows 11 Pro or Windows 10 Pro, depending on the configuration or user preference.

How does the Gen2 resistive touchpad differ from the Gen1 resistive touchpads in the market?

Panasonic developed an all-new touchpad that is still pressure sensitive (resistive) so it can work with gloves or in the rain but is much easier (sensitive) to move. It provides the best of both worlds – a pressure-sensitive touchpad that feels like it is capacitive. The touchpad is also 60% larger than on the TOUGHBOOK 31, and the touchpad buttons have been reengineered to be easier to click and provide more tactile response.

What is Day/Night Mode? How is it different from Concealed Mode?

Day/Night Mode is Panasonic’s application that applies a screen effect to reduce night blindness, eye strain, and neural stimulation by applying one of 12 screen effects (colors, inversion, grayscale, blue light reduction), keyboard color, and brightness. It is triggered either manually or automatically based on the time of day or the amount of light. Concealed Mode is also a Panasonic application that can dim or turn off the display when a combination of keys is pressed and can turn off the keyboard LEDs and volume.

Do any integrated options require a bump out?

No, the TOUGHBOOK 40 has a flat bottom on all configurations. No configuration requires a bump out.

Can I read/write to the DVD drive & Blu-ray drive?

Yes, both can read/write. Panasonic ships them with software to play media as well as burn media. Special read-only versions can be requested at the time of purchase of a TOUGHBOOK 40 and will require a different SKU.

Does it come with a stylus pen and tether?

Yes, as well as a stylus holder and microfiber cleaning cloth.

What are the different cellular (WWAN) modems available?

The TOUGHBOOK 40 offers a choice between two modems: The 4G modem (EM7690) supports LTE, LTE-A, and speeds up to 2 Gbps. The 5G modem (EM9190) supports 4G (LTE, LTE-A) as well as 5G (mmWave, C-band, Sub6) and speeds up to 5.5 Gbps. Both modems seamlessly connect to the best available network without any disruption or intervention by the user. Both modems support FirstNet® (band 14), CBRS Private LTE (band 48), and have dual SIM (physical SIM + eSIM) for maximum flexibility.

Does the 5G Modem support mmWave? C-Band? Sub6? What about 4G?

Yes, it supports all of them!

How many SIM slots does it have?

2 slots for maximum flexibility. One physical NanoSIM (4FF) and one eSIM.

What is the square padding on the inside of the door by the SIM port?

The padding is designed to help ensure the SIM card does not come out due to vibrations or drops (to be effective, the door must be closed). This style makes it easier to manage deployments since no tools are needed to remove/install a SIM cover. However, a SIM cover is an option on the TOUGHBOOK 40 for those who still prefer it – contact the Panasonic National Service Center for details.

What functionality does the Thunderbolt™ 4 USB-C port on TOUGHBOOK 40 support?

The port can be used for fast 40 Gbps data transfer, connecting to monitors and peripherals, charging cell phones, and even charging the PC itself with Power Delivery.

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